Voltaris

How do I receive my config after purchasing? After completing your purchase, you will receive your config download automatically. If you experience any issues, join our Discord server and open a support ticket. How do I get access to config updates? To receive update access, create a ticket in our Discord server and provide: Your Order Number The Email Address used during purchase Your Discord Username Once verified, you'll be assigned the appropriate role to access update channels. How long does verification take? Verification for update access is usually completed within 20–40 minutes, but during busy periods it may take up to 12 hours. What should I do if I didn't receive my Discord role automatically? If the automatic role system did not work: Join the Discord server. Create a support ticket. Provide your Order Number. Provide the Email Address used for the purchase. Provide your Discord Username. Our staff will manually verify your purchase and assign your role. Do I need to repurchase the config to get updates? No. Customers receive access to future updates for the config they purchased, provided they can verify ownership. Are the configs regularly updated? Yes. We continuously improve and optimize our configs to keep them performing at their best. Can I share my config with others? No. All purchases are intended for personal use only. Sharing, reselling, or distributing configs may result in revoked access to updates and support. What payment methods do you accept? Available payment methods are displayed during checkout. Where can I get support? For any questions, issues, or verification requests, join our Discord server and open a support ticket. Discord: discord.gg/voltarisgg I entered the wrong email during checkout. What should I do? Open a support ticket in Discord and provide your order information. Our team will help verify your purchase and update your details if needed. Can I request a refund? Due to the digital nature of our products, refunds are generally not available once the config has been delivered. If you have an issue with your purchase, contact support and we'll work with you to resolve it. Quick Support Checklist Before opening a ticket, make sure you have: ✅ Order Number ✅ Purchase Email ✅ Discord Username ✅ Description of your issue This helps us assist you as quickly as possible.