Refund Policy

Last Updated: May 11, 2026

At Voltaris, all sales are considered final due to the digital nature of our products and services.

By purchasing any Voltaris software, subscription, license, or digital product, you acknowledge and agree to the terms outlined in this Refund Policy.

1. General Refund Policy

We do not offer refunds, exchanges, or cancellations once a product has been delivered or access has been granted.

All purchases are made at the customer's own discretion and responsibility.

2. Exceptions

Refunds may only be considered under valid circumstances determined solely at our discretion, including but not limited to:

• The purchased product was never delivered
• Duplicate payments were made
• The product is completely non-functional due to a verified issue on our end
• Legal obligations require a refund

Providing a refund in one case does not guarantee refunds in future cases.

3. Invalid Refund Reasons

Refunds will generally NOT be issued for:

• Change of mind
• Lack of usage
• User error or misconfiguration
• Incompatibility with unsupported systems
• Failure to read product requirements
• Account bans or suspensions from third parties
• Dissatisfaction after updates or feature changes
• Accidental purchases

4. Chargebacks and Payment Disputes

Unauthorized chargebacks or fraudulent payment disputes may result in:

• Immediate termination of access
• Permanent blacklisting from Voltaris Services
• Reporting to payment processors or fraud-prevention systems

We reserve the right to dispute fraudulent chargebacks with supporting evidence.

5. Refund Review Process

If you believe you qualify for a refund under a valid reason, you must contact support with:

• Proof of purchase
• A detailed explanation of the issue
• Supporting screenshots or evidence where applicable

Submitting a request does not guarantee approval.

6. Processing Time

Approved refunds, if granted, may take several business days to process depending on the payment provider.

7. Policy Changes

Voltaris reserves the right to modify this Refund Policy at any time without prior notice.

Continued use of our Services constitutes acceptance of any updated policy terms.

8. Contact Information

For refund inquiries or support requests, contact:

Voltaris Support
Email: [email protected]